The Information Technology Job Track will provide an opportunity for professionals who are responsible for technology solutions, protecting the overall technology environment and maintaining hardware and software, to learn together away from their harried day to day work schedule. This job track will allow IT professionals and professionals who fill that role at their J’s build relationships, while concentrating on advancing in their own, ever-changing, area of expertise for the first time ever at the JCCs of North America Professional Conference. Join us and learn what it’s all about!
IT Job Track Sessions
Maintaining and Improving Your Infrastructure on a Shoestring Budget
Sunday, 1:45 – 3:45 pm
Randy Gavorin, Director of Information Technology, JCC Metropolitan Detroit
Panel of JCC IT Staff
Small and large Js face daily financial challenges to maintain and improve their IT infrastructure. Learn how other Js get creative to pull it off.
IT Security – Protecting Your Intellectual Property and Customers From Hackers, Thieves, and Terrorists
Monday, 2:15 – 3:45 pm
Carrie Schulz, Director of Financial Information Systems and Strategic Initiatives, Rollins Colleges; Thierry Lechler, PCI Compliance & R-card Coordinator, Rollins College
Today’s security threats are both internal and external. Learn about PCI compliance, network security, vulnerability and penetration assessments, and data breach concerns/steps/liability.
Creating a Culture of Engagement at Your JCC
Monday, 4:00 – 5:30 pm
Tommy Sanderson, Project Manager, Daxko
Every member of your JCC wants a customized member experience tailored to their unique goals and interests. But when your members far outnumber your staff, how can you scale delivering deeper member engagement that keeps your members happy and committed? Join Tommy Sanderson of Daxko to learn how to create a culture of engagement that helps drive increased member retention, referrals, and donations. We’ll cover face-to-face engagement techniques, ideas for starting conversations, and touch on useful technology, including dashboards, analytics, and CRM systems. Plus, we’ll dedicate time at the end for small roundtable discussions to share challenges and wins around creating customized membership experiences.
Online Storefront – Web Development and Maintenance
Tuesday, 3:15 – 5:00 pm
Paul Fireman, President, Fireman Creative
Js are poised to evolve with online expectations in aesthetics and functionality. How can your development and maintenance keep you relevant and ahead of competition?
Business Continuity with Disasters or Attrition, Followed By an Open Floor
Wednesday, 10:15 – 12:00 pm
Horacio Randazzo, CTO, AVC Technology Group
The show must go on, no matter the disaster with recovery procedures and testing. Then an open floor for any question and everyone to solve.